"Agouridi Home Design" undertakes to inform users of any modifications as well as of any change through the website of its online store. "Agouridi Home Design" reserves the right to unilaterally renew or modify these terms and conditions of transactions made through its online store, in accordance with its needs and business ethics.
Changing terms does not take up orders that are already in progress.

The online store "agouridi-shop.gr" has the main priority of protecting your personal data and your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to your personal information and your transactions is secure and confidential. The security of the online store "agouridi-shop.gr" is achieved by the following methods:

ENCRYPTION
The online store "agouridi-shop.gr" uses SSL (Secure Sockets Layer) technology. This particular protocol (SSL) (Secure Sockets Layer) is currently the global standard on the Internet for the certification of websites (web sites). With this technology, every item you enter on our site is encrypted / encrypted before it goes online, thus protecting personal information during their transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.
Encryption is essentially a way of encrypting information until it reaches the recipient, who will be able to decrypt it using the appropriate key.

CUSTOMER IDENTIFICATION - PERSONAL SECURITY
Additional personal security is the username (user name) and the personal security code (password) that you give when you become a member of "agouridi-shop.gr". This way, every time you use them, they provide you with absolutely secure access to your personal information.
During your order and if you have logged in with the user name (user name) and the personal security code (password) in the online store "agouridi-shop.gr", the communication between your computer and our systems is encrypted using a key 128bits. That is, every time you send information to the system, your browser first encrypts it using a 128bits key and then sends it to the system.
Just as you pay attention to your credit card transactions and do not tell anyone your PIN, so with the specific codes you must keep them carefully and never give them to third parties, so as to avoid the risk of this information being come to third parties, strangers to you.
Tip: When creating the personal security code (password) create a security code using symbols along with alphanumeric characters. For security reasons you should change your password at regular intervals and avoid the use of easily traceable codes (eg phone number, date of birth, etc.).

"Agouridi Home Design", which trades in decoration items and furniture, is committed to the completeness and validity of the information regarding the products available for sale. You can get information about each product by following the search instructions listed on our website and by "clicking" on the respective product, subject to any typographical errors that have escaped our attention or have occurred unintentionally or due to interruptions. website for technical or other reasons. However, cases of errors in prices and features of products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or "human" errors when updating the data or indicating the price of a product. For all the products contained in "agouridi-shop.gr" there are indications for their availability. In any case, it must be made clear that the delivery times of your order depend on the availability of the products in our warehouses. In case the product is not available, you will be informed in time about its non-availability.

The online store "agouridi-shop.gr" and all the content of its website (photos, texts, graphics, services, products, names, images, logos and insignia that represent "Agouridi Home Design" and its online store) , are the intellectual property of the company and are protected in accordance with the relevant provisions of Greek law. Therefore, any use of the above is prohibited, except in cases where there is the relevant written permission of "Agouridis Home Design".

In the pages of "agouridi-shop.gr" you will find information about the process and the steps until the completion of your order. You will receive useful tips for detecting and correcting possible errors when registering your order (eg regarding the type, quantity, method of payment, etc.).
Upon completion of your order we will send you an e-mail (e-mail letter) confirming receipt of your order, while the next e-mail will follow, informing you of the sending of your order. You can also view and print your order receipt through your account.

For all cases you wish to return or replace the product you bought, you must inform us within seven (7) days of receipt at the email address (e-mail) "info@agouridi-shop.gr" notifying us the reason for return or replacement and filling in the contact phone. Then a partner from the transport company will contact you to receive the return parcel. Alternatively you can contact us at 261 022 3638 (Branch Hours).
Return conditions:
1. the product must not have been used
2. the return must be made within fourteen (14) calendar days
3. the product must be accompanied by the original proof of purchase (Retail Receipt, invoice, Delivery Note-Invoice, etc.)
4. and be in the condition received by the customer, complete and without damage, and its packaging is the one that normally accompanies the product.
In order for the products to reach good condition, you must pack them properly - in a larger box - so that they are protected during shipment.
You have the right to return the products you bought and request their replacement for the following reasons:

1. WRONG SHIPPING PRODUCT
   In those cases in which with a proven fault of "Agouridis Home Design" products were delivered to you in a different design or size from that of the order you can return the products.
2. PRODUCT MANUFACTURE DEFECT
   In those cases where there is a defect in the product you have the right to return the product you bought and request its replacement with another product or products up to the amount of the price you have paid or with an additional price if you wish, within 14 calendar days from receipt of the product. The return of the product is always done by phone at 261 022 3638 (Branch Hours).
3. PRODUCT CHANGE
   In cases you want to change the product you bought you must fill in the contact e-mail code or product codes and our partner will contact you. Alternatively you can contact us directly at 261 022 3638. In case the product is defective, you can return it within 14 days (once per order), always after consultation with the customer service department 261 022 3638 (Store Hours ) and only through the courier company with which we cooperate. In case the product is defective, you will not be charged with the shipping costs charged at the time of your order.
4. WITHDRAWAL
   You have the right to return the product you bought, exercising the right of withdrawal and - only in case the product has not been used - to request a refund of the price you paid us, within 14 days from the date stated on the purchase receipt. The return of the product should be done by whichever courier you wish and the cost of the return is borne by the customer. Refunds are made for the purchase of the product made in cash (cash on delivery), credit card. Your refund process will be completed no later than 30 days from the date of receipt of the products and if they are in excellent condition. The products, which have been purchased from the online store "agouridi-shop.gr" can be changed or returned to the physical store of the company, always after a telephone consultation with us at tel: 261 022 3638 (Store Hours).

For any cancellation of order before sending and delivery to courier you should contact by phone at 261 022 3638 stating your Order Number.

1. CREDIT - DEBIT - PREPAYED CARDS
   Possibility of payment through credit, debit and prepaid cards of Visa, MasterCard, Maestro, American Express, Diners, through the Eurobank e-Commerce platform. The use of your credit card for your purchases in the online store "agouridi-shop.gr" is completely safe, as long as you follow the relevant instructions. Once you have completed all the information required to place the order, you will be automatically transferred to the secure site of the partner bank (Eurobank) where you will be able to fill in your credit card details directly. To pay by credit card, you must fill in the relevant form with the exact name of the holder, the number and expiration date of your credit card, and the three-digit number (CVV) on the back of the card. The check and payment are made immediately, once you have connected with the partner bank (Eurobank). In any case of purchase, the buyer must also be the holder of the card used for the respective transaction.
2. PAY ON DELIVERY
   The customer pays with the delivery of the order at his place, the employee of the courier company, who acts on the orders of "Agouridis Home Design". Cash on delivery service costs 2€ .
3. BANK ACCOUNT DEPOSIT
   Prepaid your order in one of the following bank accounts and send us the copy of the bank payment order by mail to info@agouridi-shop.gr. Upon receipt of the copy, we will send you your order.

EUROBANK:
Account Holder: AFOI AGOURIDI O.E.
Account No.: 00260247550201033103
IBAN : GR7002602470000550201033103

Our goal is to deliver the order to you in the shortest possible time, simplifying the shipping process.

SHIPPING TO GREECE
For orders in Greece there will be a shipping charge of 5 Euros for Decorations and Porcelain and 10 Euros for Furniture.

Inside Patras - Free Delivery Αυθημερόν

The products you ordered are sent to the address you have given us, through the courier company "ACS". "Agouridi Home Design" reserves the right to use another courier company.

PRODUCTS DELIVERY
Within 3 to 4 working days for Mainland Greece, Crete and islands (we always refer to the delivery in the Capitals of the Prefectures and not in remote areas), as long as the products you have ordered are available. The above deadlines do not apply during periods of bad weather, strikes and in any case of force majeure that may affect delivery times.
In case a product is not immediately available, you will be informed in time by the ordering department about the estimated delivery time.

"Agouridi Home Design" and the online store "agouridi-shop.gr" provide its users with the opportunity to choose their periodic or, as the case may be, information about the new products available on the market and for any other offers, payment arrangements, etc. by sending advertising - informational messages to their e-mail address.
"Agouridi-shop.gr" will not abuse its above service. In case you wish to no longer receive informative newsletters or you wish to unsubscribe altogether from the news delivery system of Agouridis Home Design, you can inform us using the contact form of the online store.

Phone: 261 022 3638

Email: info@agouridi-shop.gr

Address: Patreos 7, Patra 262 21